Shipping Policy

At JB Store, we are committed to delivering your orders quickly and efficiently across the UK. Please review our shipping policy below.

1. Shipping Timeframe

We aim to deliver all orders within 5-7 business days from the date of purchase.

  • Order Processing: 1-2 business days
  • Shipping & Delivery: 3-5 business days
  • Total Estimated Delivery Time: 5-7 business days

📍 Note: Business days do not include weekends or public holidays.

2. Shipping Costs

  • Standard Shipping (5-7 business days): £[Insert Price]
  • Express Shipping (2-3 business days): £[Insert Price] (if available)
  • Free Shipping: On orders above £[Insert Amount]

Shipping costs will be calculated at checkout based on your location and selected shipping method.

3. Shipping Locations

We currently ship only within the UK. Unfortunately, we do not offer international shipping at this time.

4. Order Processing & Tracking

  • You will receive a confirmation email once your order is placed.
  • A tracking number will be provided via email once your order has been dispatched.
  • Orders are processed Monday to Friday. Orders placed on weekends or public holidays will be processed the next working day.

5. Delayed or Lost Shipments

While we strive to deliver within the estimated timeframe, unforeseen delays may occur due to courier issues, weather conditions, or high demand periods. If your order is delayed beyond 7 business days, please contact us at jurabernoisltd@gmail.com for assistance.

6. Incorrect Address or Failed Delivery

  • Please ensure your shipping address is correct at checkout.
  • If a package is returned due to an incorrect address, additional shipping charges may apply.
  • If delivery is unsuccessful due to customer unavailability, the courier may attempt redelivery or hold the package for pickup.

7. Damaged or Missing Items

If your order arrives damaged or with missing items:

  • Contact us within 48 hours of delivery at jurabernoisltd@gmail.com with photos of the issue.
  • We will arrange for a replacement or refund based on our return policy.

8. Contact Us

For any shipping-related questions, reach out to us at:
📧 Email: jurabernoisltd@gmail.com

By placing an order with JB Store, you agree to our Shipping Policy. We may update this policy as needed, and any changes will be posted here.