Privacy Policy

JB Store ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We collect and process the following types of personal data when you use our Shopify store:

  • Personal Details: Name, email, phone number, shipping and billing address.
  • Payment Information: Securely processed through Shopify Payments, PayPal, or other third-party providers.
  • Order Details: Purchase history, product preferences, and transaction records.
  • Technical Data: IP address, device type, browser type, and website interactions.
  • Cookies & Tracking: Data collected through cookies to improve website functionality and enhance user experience.

2. How We Use Your Information

Your personal data is used for:

  • Processing and fulfilling orders.
  • Managing returns, refunds, and customer support.
  • Sending order confirmations, shipping updates, and marketing emails (if subscribed).
  • Fraud prevention, security, and compliance with legal obligations.
  • Improving our website, products, and services.

3. Legal Basis for Processing Data

Under UK data protection law, we process personal data based on the following legal grounds:

  • Contractual Necessity: To process your orders and deliver purchased products.
  • Legitimate Interest: To improve our services, detect fraud, and conduct marketing (where applicable).
  • Legal Obligation: Compliance with UK laws, tax regulations, and fraud prevention requirements.
  • Consent: For optional marketing emails and cookies (which you can opt out of).

4. How We Share Your Data

We do not sell or rent your personal data. However, we may share it with:

  • Payment Processors: Shopify Payments, PayPal, or other secure providers for transaction processing.
  • Delivery & Logistics Providers: Royal Mail, DPD, or other couriers for shipping orders.
  • Shopify: As our e-commerce platform, Shopify processes some of your data securely.
  • Legal Authorities: If required by law for fraud prevention, tax reporting, or legal compliance.

5. International Data Transfers

As our Shopify store is hosted on a global platform, some of your data may be processed outside the UK. We ensure that any such transfer complies with UK GDPR and uses appropriate safeguards, such as UK-approved Standard Contractual Clauses (SCCs).

6. Cookies & Tracking Technologies

We use cookies to enhance your shopping experience, track website performance, and personalize content. You can manage cookie settings via your browser.

7. Your Rights Under UK GDPR

As a UK resident, you have the right to:

✔ Access your personal data.
✔ Rectify inaccurate or incomplete data.
✔ Request deletion of your data ("Right to be Forgotten").
✔ Restrict processing of your data.
✔ Object to direct marketing (unsubscribe anytime).
✔ Request data portability (transfer your data to another provider).
✔ Complain to the ICO (Information Commissioner's Office) if you believe your data is misused.

To exercise your rights, contact us at jurabernoisltd@gmail.com.

8. Data Retention

We retain your personal data only as long as necessary for order fulfillment, legal compliance, and business purposes. Typically:

  • Order records: Retained for at least 6 years (for tax and legal compliance).
  • Marketing data: Retained until you unsubscribe.
  • Cookies: Expire based on browser settings.

9. Security Measures

We implement strong security measures, including SSL encryption, secure payment gateways, and fraud protection tools, to keep your data safe.

10. Contact Us

If you have any privacy-related questions, please contact us:

📧 Email: jurabernoisltd@gmail.com
📍 UK-based business

By using JB Store, you agree to this Privacy Policy. We may update it periodically, and changes will be posted on this page.